FAQ Frequently Asked Questions

Question 1: Can you program the walkie talkies to our exact needs?

Answer 1: Yes we can, and we do frequently, we have an active service department that can reprogram most brands of walkie talkie 2 way radio to work with new purchases or older equipment to work with the new products we sell. Either way, we can help you to get your radios set up correctly for your needs.

 

Question 2: We use a well known Chinese brand of walkie talkie. These are typically about £29 each - can you repair them for us?

Answer 2: Sadly we do not repair those types of walkie talkie and often those are disposed of by customers because they are not economical to repair.

 

Question 3: What sort of accessories do you make for walkie talkies?

Answer 3: We make a whole range of earpiece and microphones specifically for brands like Motorola and Kenwood, but we can make earpiece and microphones for most top brands. Our earpieces and microphones are very high quality and OEM's buy many from us to use as 'their' brand, but in reality those are often ours.

 

Question 4: Can you offer us a credit account?

Answer 4: Yes we can, but you have to get the account opened through our accounts department BEFORE you can buy on account.

 

Question 5: Are your staff factory trained?

Answer 5: Some of our staff are factory trained of course. But we also have staff that have very many years of practical experience in the walkie talkie and other communications markets.

 

Question 6: Do you offer test walkie talkies so we can be sure that they work for us?

Answer 6: Yes. We do offer free trials of walkie talkies - in fact that extends to many of the products we sell. Ask us for a free earpiece and microphone and we'll send you one to try yourself - you will be surprised how good they are. We believe in trialing equipment because that is the best way for customers to see just how good the walkie talkies are.

 

Question 7: Do you accept returns?

Answer 7: We do accept returns, but the equipment MUST be in brand new condition and as supplied.

 

Question 7: Do you make other related equipment?

Answer 7: Indeed we do. We have developed a number of specialised products and you can go and see them on our website for Capture Technologies and you might be surprised at the various different products that we have developed.